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(Senior) Site Reliability Engineer (f/m/d) (Split)

Job Type
22 Sep 2022

About us

At CrossEngage, our international team of over 70 people works every day to help our clients grow their customer base into valuable relationships through our marketing software more precisely our Customer Data & Prediction Platform. We are developing a seamlessly integrated customer data and prediction platform that plays to the strengths of first-party customer data and optimizes it through artificial intelligence and machine learning. In this way, we aim to help ensure that the diversity of brands in the marketplace continues to exist in the era of the platform economy.

CrossEngage was named to Gartner's 2018 list of "Cool Vendors in Multichannel Marketing" and since our founding in 2015, we have won clients such as Deutsche Bahn, Porta, Scout24 and many others.

About the role

At CrossEngage we build high-performance, data-intensive solutions for our Customer Data and Prediction Platform and we are looking for a (Senior) Site Reliability Engineer. In this role you will work with cutting edge technologies and a team of highly experienced and talented engineers. Your main responsibilities include:

  • Designing, building, and maintaining our core infrastructure of complex and highly scalable SaaS systems

  • Maintaining and developing Kubernetes installations on bare-metal and in the public cloud

  • Monitoring, debugging, and troubleshooting issues in our Staging and Production environments

  • Improving reliability and scalability of our environment

  • Providing on-call support on a rota basis 24/7

  • Handling incidents and post-mortem analysis for the critical applications


About you

Do you feel that itch...

...if things are going just a bit too slow? We appreciate pioneers who find the right way to solve problems for the first time! push forward when it is uncomfortable to do so ? Yeah! Connect with relevant stakeholders and make things happen for our customers!

... to improve your craft everyday? We never settle with the status quo! takes too long to make real impact? We are a fast-paced and delivery-focused environment and love flexibility!

In a nutshell - we are looking for colleagues who want to continue shaping our respectful, inclusive and professional culture.

Is that you? Awesome! Keep on reading ;)

You are also a self-starting engineer with a deep desire to learn & previous experience in the SRE space:

  • Bachelor of Science in a related technical field, or relevant proven experience

  • Knowledge of Linux operating system and networking concepts

  • Experience with Kubernetes, Containers and Helm charts

  • Proficiency with one or more programming languages we use every day (e.g. Python, Java) and bash scripting

  • Experience with Configuration Management tools and Distributed Systems.

  • Hosting experience for highly available and high load web applications.

  • Designing, implementing and maintaining monitoring tools such as ELK, Prometheus

If you already have experience with the following technologies that would be nice-to-have, but it s not a must. We d be more than happy to bring those closer to you while you work at CrossEngage:

  • Cloud experience such as GCP, AWS platforms

  • Experience with CI/CD pipelines and deployment strategies

Why come and work with us?

  • Opportunity to play an active role in the transition phase from a start-up to a scale-up and quickly take on more responsibility

  • Be part of our motivated and international team of inspiring personalities

  • Work up to 90% remote, but feel free to come to our Hamburg or Berlin office as often as you like

  • CrossEngage supports your personal and professional development according to your individual needs. Take part in company-wide trainings and use your own learning budget.

  • Public Transport Subsidy

  • Urban Sport Club Membership Subsidy

  • Regular team lunches and team events give you the opportunity to network with your colleagues outside of work if you feel like it

Apply for this job now


  • Job Reference: 718818143-2
  • Date Posted: 22 September 2022
  • Recruiter: CrossEngage
  • Location: Berlin
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Contract
  • Start Date: ASAP