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Customer Service Advisor

Knowsley, Merseyside
Job Type
22 Sep 2022
Salary: £18200 + commission Hours: 36.4 hours per week Shifts between 8am-9pm Monday-Friday, 8am-8pm Sat, 8am-6pm Sun. Hybrid working available once fully trained Overall Purpose: An exciting opportunity for a Customer Service Advisor to join a friendly and professional team, providing excellent service. Working for a family run business, we are looking for people with an excellent telephone manner that love to put the customer first. The Role • Handle customer telephone orders and enquiries • Up-selling, offering additional products to customers • Support team members and share knowledge • Identify potential issues from customer feedback and highlight to Team Manager • Take on additional tasks as and when required to support the business About You • Excellent customer service skills • Consistently achieve and occasionally exceed all call handling/productivity and personal KPI s • Keep within agreed absence levels • Maintain excellent punctuality
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  • Job Reference: 718863957-2
  • Date Posted: 22 September 2022
  • Recruiter: MERJE
  • Location: Knowsley, Merseyside
  • Salary: £18,200
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent