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Customer Service Advisor

Location
Birmingham
Remote Working
Remote Working
Salary
£22,000 to £23,000
Job Type
Permanent
Posted
22 Sep 2022
Customer Service Advisor Hybrid Working - Birmingham Based £22,000 - £23,000K Shifts Between 7am - 7pm What we expect from you: Excellent English, spoken and written Customer Service Experience Experience working with Amadeus is a plus but not at all a requirement. Proven experience going above and beyond to provide an amazing service that helps customers Flexibility in your shifts- we will compensate you well but this is not a 9-5 role! What you will do: Master Customer Care Support our B2B customers Liaise with suppliers and partners to resolve booking issues Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough Stay up-to-date with new features and product launches in - there are lots so be prepared for some serious innovation! Adapt fast to changes and contribute to making things happen in a smooth way: we are a growing start-up! Bonus points for Independent and autonomous, you don t need hand-holding to get things done Good prioritisation and focus skills Empathy, you understand what our customers need Smart, fast learner and tech savvy Flexible and able to adapt to constant changes with a positive mindset You are open to get and give constructive feedback You want to learn - we have a 7 Star management team to mentor you! On top of that, you will only be the right candidate if you are: Honest, open and trustworthy! Focused and determined What do we offer? Competitive compensation including equity in the company Generous vacation days so you can rest and recharge Health perks such as private healthcare or gym allowance depending on your location Flexibility to work from home some days Unforgettable events including travel to one of our hubs Udemy for business account to continue your development Mental health support tool for your wellbeing Exponential growth opportunities If you feel you have the skills for the above role, don't hesitate, apply today
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Details

  • Job Reference: 718861234-2
  • Date Posted: 22 September 2022
  • Recruiter: Customer Management Resourcing Limited
    Customer Management Resourcing Limited
  • Location: Birmingham
  • Remote Working: Some remote working possible
  • Salary: £22,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent