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Customer Service Administrator (Key Accounts)

Hanley, Staffordshire
£24,000 to £25,000
Job Type
22 Sep 2022
I am recruiting a Customer Service Administrator (Key Accounts) to join a global supplier of lubricants to the automotive and industrial industry based in Hanley, Stoke on Trent on a permanent basis. As a Customer Service Administrator (Key Accounts), you will be responsible for the management of Major Accounts within the Customer Services Team. Training, salary, and benefits £24,000 - £25,000 depending on relevant experience Annual profit related bonus (not guaranteed) Training opportunities for personal development Customer Services Administrator - About the role; Your duties will include: Management of Major Accounts, including order processing, credits, debits, and query resolution. Internal Account Manager for Major Customers Maintain and review Key Performance Indicators for our major accounts. Communicate with other departments and management to resolve problems to ensure customer satisfaction. Build excellent relationships with sales functions. About the Company: Our client is a well-established global supplier of lubricants to the automotive and industrial industry who pride themselves on their good reputation and strong relationship building. About You: The successful candidate would ideally have knowledge using SAP, excellent communication skills and previous customer service experience including dealing with customers by telephone and email. For more information and to apply, contact Sophia or click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement
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  • Job Reference: 718862650-2
  • Date Posted: 22 September 2022
  • Recruiter: The Recruitment Group
    The Recruitment Group
  • Location: Hanley, Staffordshire
  • Salary: £24,000 to £25,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent